Fault Determination Rules Application
Hi all,
A friend was in an accident about a week ago caused by another driver as they were making a lane change and hammered on the brakes to avoid hitting another driver who had also started a lane change. No police were called or charges laid at the reporting centre. The other driver is claiming they were rear ended but the impact locations on the front right of the vehicle and the rear left of the other vehicle cast doubt on the other their story.
Question is what kind of due diligence can you expect from an insurance adjuster when it comes to determining fault? Are they overworked and always unwilling to give the benefit of the doubt even when given a plausible scenario? Are they obligated to discuss and take into consideration photographs of damage and debris on the road that would confirm that it was likely the other vehicle was changing lanes at the time of impact?