Used A File Ticket Service - Received A Fine In The Mail

Hi

I used an online file ticket service, was planning on going to court. Paid and submitted online. I thought everything was fine. I received a "Notice of Fine and Due Date" in the mail. It seems that my online submission did not go through.

1) What can I do? I want a court date.

2) If there is something I can do and have to file at the court house, it is in Newmarket. I can't take a day off work to go there (I work and live in Toronto). Can I call someone?

Please let me know what I can do. I have a receipt for the payment of the online file ticket service as proof if that helps.

Thanks

any help would be appreciated

Whats the online file ticket service website?

filemytickets.com or .ca

I tried contacting them but they been slow to answer. I don't know what to do and I have to pay by October.